Hi Experts,
We have successfully created Validation Rules in Information Steward Data Insight module and bind with Table columns. The Rule task was also
successfully completed. But when we try to view more failed data using "View More Failed Data", we are getting an error like "Unable to access the
web server. (CUI-10001)" and we are also unable to export the data to csv.
We find multiple KBAs on (CUI-10001) issue in SMP, as per support team recommendation we upgraded to 4.2 SP2 (both DS & IS), but still we are facing the same issue. The following are the few observations of the "View More Failed Data" in our environment:
1. After upgrading to 4.2 SP2, this functionality worked fine for one week and stopped after that
2. Again started working after two weeks by just restarting the EIM APS servers (before that we restarted servers daily two or three times, it didn't worked) This time it worked for one day.
3. After it started working automatically without doing anything. This time it worked for 2-3 Hrs. Immediately stop working after running the task
4. The same functionality is working fine at Rules Tab level (we can see more failed data by rule wise)
We raised OSS on this behavior, still we didn't get any update from support team. If any one come across this strange behavior, it would be great if you could share the root cause of this behavior.
Thanks,
Ramakrishna Kamurthy